Global Solutions, Supported Locally
As a full-service supplier, Perceptron employs a global support infrastructure to better serve our customers and partners. From complete up-front project management and solution design, to on-site installation and launch support, Perceptron is dedicated to providing customers with efficient service throughout the entire life-cycle of our process improvement solutions.
Following installation, we provide customized, on-site training courses to ensure our customers gain the skills and knowledge necessary to easily derive the full value provided by our solutions.
Other services available:
- Hands-on Training
- System Calibration
- Software Upgrades
- FITS Tooling Certification
- Variation Reduction Consulting
- Process Troubleshooting
North American Customer Support:
Ph: 1 + 734-414-4850
European Customer Support:
For European customers: Please use the RMA form provided in the Download section on the left to return defective components to Perceptron Germany for repair / replacement (further instructions are indicated within the form).
For technical support in Asia, please contact the Asia regional headquarter listed under Contact Us.
Technical and service support for ScanWorks system:
Contact your reseller
Use the Perceptron Support website at http://scanworks.perceptron.com/
Call one of our regional headquarters - contact information listed under Contact Us